Important Notice: Beware of Scams

Catholic Charities of the Diocese of Fresno provides all Immigration Services free of charge. We will never ask you to pay over the phone, online, or through ads. If someone asks for payment claiming to represent Catholic Charities, do not send money—it is a scam. For questions or to verify any message, please call us at (559) 237-0851.

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SMS Privacy Policy

Privacy Policy — SMS Messaging Section

SMS Communications Consent
When you provide your mobile phone number to Catholic Charities of the Diocese of Fresno and agree to receive text messages, you consent to receive service-related SMS messages from us. These messages may include appointment booking links, appointment reminders, scheduling follow-ups, and other information related to services you requested.

Message Frequency
Message frequency varies based on your interaction with our services.

Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions
You can opt out of SMS messages at any time by replying STOP to any message. After you opt out, you will no longer receive SMS messages from us unless you opt in again.

Help Instructions
If you need assistance, reply HELP to any message or contact us at 559-237-0851 or info@ccdof.org

How We Use Your Information
We use your phone number only to send service-related text messages connected to your request for services, scheduling, and appointments.

No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, platform providers, or service providers who help us deliver these messages.